FAQ & Site Info

We offer free returns within 30 days of delivery. If you receive a damaged item, we accept replacements with proof of damage, such as images.

Delivery typically takes 5-14 days, depending on your location. You’ll receive a tracking number to monitor your shipment.

Yes, we ship worldwide from our warehouses in the USA, UK, and China.

Once your order has been shipped, you’ll receive a tracking number to follow your package's journey.

Yes, refunds are accepted within 30 days of delivery, provided the product is returned to us. Refunds are processed after we receive the returned item.

If you receive a damaged item, please send us clear images of the damage. We’ll either send a replacement or offer a refund once we verify the issue.

You can cancel your order within 48 hours of purchase. After that, we may have already processed or shipped your item.

You can contact us through our Contact Us page, via email during business hours. we will reply within 24 hours.